Rates & Policies

There are two Single Supplement categories on our fleet:

+50% in addition to the adult rate on Suites onboard the Delfin II, and Suites & Upper Suites on board the Delfin lll.

*Single Supplement will be waived to a maximum of two passengers on each departure date on board the Delfin II Suites and Delfin III Suites & Upper Suites. (Not available on Christmas and New Year holidays).

+75% in addition to the adult rate onboard the Delfin l, on the Master Suites onboard the Delfin ll, and the Owner Suite & Corner Suites onboard the Delfin lll.

• 7 years old minimum on all departures
• Children aged 11 or under are eligible for a 20% discount from the adult rate

• All meals while on board (arrival day: lunchbox and dinner; cruise days: all meals; departure day: breakfast)
• All excursions & equipment (including rubber boots & rain ponchos)
• Transfers to/from vessel when arriving on recommended flights to/from Iquitos (Lima-Iquitos: 10:00 a.m.; Iquitos-Lima: 1 p.m.)
• Entrance fee to Pacaya Samiria National Reserve
• Natural juices, soda, coffee, tea, water, beer, house cocktails, pisco cocktails & sours, house wines with lunch and dinner.

• Air tickets to/from Iquitos
• Cost of medical emergencies (including evacuation)
• Gratuities (amount suggested per guest: USD 120.00)
• Any additional transportation services
• Any additional bar consumptions
• Boutique purchases (Delfin III only)
• Minibar consumptions (Delfin I & III only)

Amount suggested per guest: USD 120.00.

Your cruise package includes transfers from/to the Iquitos Airport to/from the port of Nauta, where the vessel will depart and set sail from. These included transfers are offered only when arriving and departing with our recommended LATAM Airlines flights, which is approximately 10:00 a.m. for the Lima-Iquitos flight and approximately 1:00 p.m. for the Iquitos-Lima flight.

Any additional services are not included. Here are some occurrences that may arise where Delfin Amazon Cruises may assist for an additional charge:

• Supposing the passenger arrives earlier than the recommended arrival time on the departure day of their cruise. We may arrange them to be privately taken from Iquitos airport into the city, enjoy a comprehensive and expertly led city tour, and/or taken to a restaurant.
• Supposing the passenger arrives later than the recommended arrival time on the departure day of their cruise, and needs private transportation to the port of Nauta and then a private boat to catch the vessel.

Payments

• Reservations made 91 days or more before departure: A deposit of USD 500.00 per person is required to confirm the booking. The final balance is required 90 days prior to the departure day. If the payment is not received on time, the space(s) will be automatically released.
• Reservations made 90 days or less prior to departure: A full, non-refundable payment is required to confirm the booking.

Cancellations

• Cancellations made 151 days or more before departure: The deposit will be refunded, less a USD 200.00 service charge per person.
• Cancellations made 150 to 91 days prior to departure: All deposits are non-refundable.
• Cancellations made 90 days or less prior to departure: Full payment will be applied as a cancellation penalty.

These are our New Temporary Booking & Cancellation Policies

For New Bookings

• New bookings will allow a one-time rescheduling within the year of booking date, not the departure date.
• The penalty fee will be waived for the deposit of US$500.00, which would be fully refundable.
• In case the rescheduling happens after paying the balance at the 90 days mark, then the paid amount is still not refundable, but may be used to choose a new date.
• In case the new chosen date is in 2021, then the rate difference is waived.
• Eligibility only for new customers that have booked between March 16, 2020 and July 31, 2020.

For Current Bookings 

• We are offering you a one-time departure date change. Final travel date should be by December 15^th
• Payment of the balance will be rescheduled based on the new travel date, our Reservations agent will assist you with defining the new date.
• Difference in yearly Rates are waived.
• Given the current financial crisis we are going through as part of the Tourism industry along with the rest of the world, there are no reimbursements.

Payments (Delfin I)

• Account Number: 390-1480734-1-10 (US Dollars)
• Name of Bank: BANCO DE CREDITO DEL PERU “BCP”
• Bank Address: Jr. Prospero # 200 Iquitos, Loreto – Peru
• SWIFT Code: BCP LP EPL
• Account Beneficiary Name: DELFIN AMAZON CRUISES SAC
• Company Address: Av. Abelardo Quiñones km 5.; Iquitos, Maynas, Loreto – Peru

All payments must be confirmed by mailing us back a copy of the scanned Transfer Swift Message to the following e-mail: billing@delfinamazoncruises.com

All remittance costs including international wire transfer fees must be covered by the sender (Details of Charges: OUR)

Payments (Delfin II & Delfin III)

• Account Number: 0011-0301960100119745 (US Dollars)
• Name of Bank: BANCO BBVA CONTINENTAL
• Bank Address: Av. Republica de Panama 3055 San Isidro. Lima, Peru
• SWIFT Code: BCONPEPL
• Account Beneficiary Name: DELFIN AMAZON CRUISES SAC
• Company Address: Av. Abelardo Quiñones km 5.; Iquitos, Maynas, Loreto – Peru

All payments must be confirmed by mailing us back a copy of the scanned Transfer Swift Message to the following e-mail: billing@delfinamazoncruises.com

All remittance costs including international wire transfer fees must be covered by the sender (Details of Charges: OUR)